Welcome to our new website ✨
Free delivery from 75€ in Belgium, France and Luxembourg
Pulls & Cardigans
Jackets & Coats
We offer two collections per month which are imagined by Marine and her team. We are announcing these via our social networks and also via our newsletter.
All contextures of our articles are mentioned in their description.
If you have any questions on any article, we are at your service at the following e-mail address: firstname.lastname@example.org
Your voucher/discount code will be usable upon receipt of the confirmation email. This voucher is valid for 1 year (the expiration date is indicated on it) and can be used on all items, even on sale. The voucher can be used several times.
You can find all of your promotional codes in the section “My discounts” in “My account”.
Easy Clothes offers 3 delivery options :
The carrier will inform you in advance for the delivery date of your parcel.
You can also track your shipping from your Easy Clothes account in the tab “My orders”.
If you can’t be present when the deliveryman arrives, your parcel will then be delivered to a relay point / post office in the vicinity of your home. You’ll be able to decide when you prefer to pick up your parcel.
The deliveryman will leave a notice in your mailbox, you’ll then know where your parcel is delivered and when it is available to collect. You will also receive a confirmation email with the address where your parcel has been left.
In order to receive your parcel, you’ll need to bring your ID. You’ll have about 7 business days to pick it up (may vary depending on the relay point and the carrier it’s been left at). Once that period passed, your parcel will be returned to the sender.
If you didn’t receive a notice or an email, please note that all of your shipping information are available at any time on your Easy Clothes account. Any doubt ? Please, write to our customer service : email@example.com.
You have 14 days from the moment your parcel is available for collect to make a return. We invite you to read our tab “Returns & exchanges”, where the procedure is explained step by step.
Please note, the only item that cannot be returned to us is the "gift packaging".
As soon as your return is treated, a voucher will be issued and will directly be in our data base. You’ll receive a promotional code as soon as the return is treated, you’ll be able to use it on www.easy-clothes.com or in one of our physical stores in Belgium. The voucher will be given right after the return is accepted (the returned items must be in perfect conditions and the original labels must still be on them). You’ll be able to access your promotional codes at any time in the section “My discounts” by going in “My account”.If you prefer a refund, ask it to our customer service at firstname.lastname@example.org
They will refund on the same payment method as the one used when first paying.
Return fees are at your costs and will be deducted when your return parcel is treated. Everything is explained in the section “Returns and exchanges”.
Our customer service is available and at your disposal 7/7 days from 8a.m. to 10p.m. at the following address : email@example.com and on our social networks Instagram and Facebook.
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